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Last Updated: 24/07/2025

At Ezone Express, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website, in compliance with applicable laws in the United States (USA), Pakistan(PK).

📌 1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details.

  • Order Data: Products purchased, transaction information, and shipping method.

  • Account Information: If you create an account, we store your login credentials (encrypted) and profile preferences.

  • Device & Usage Info: IP address, browser type, operating system, pages viewed, and time spent on site.

🔄 2. How We Use Your Information

We use your data to:

  • Fulfill and manage orders

  • Provide customer support

  • Send order updates and marketing emails (if subscribed)

  • Improve our website and services

  • Comply with legal obligations

🤝 3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Payment gateways (e.g., Stripe, PayPal, Debit, Credit, Bank Transfer) to process your transactions

  • Shipping partners to deliver your orders

  • Analytics tools to improve user experience

  • Legal authorities, if required by law or to prevent fraud

🌍 4. International Users

  • USA: We comply with the California Consumer Privacy Act (CCPA) where applicable.

🔐 5. Data Security

We implement industry-standard encryption and security protocols to protect your data during transmission and storage. Access is restricted to authorized personnel only.

⏳ 6. Data Retention

We retain your information as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce agreements.

🧾 7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • File a complaint with a data protection authority

📬 8. Contact Us

If you have any questions or requests related to this Privacy Policy, contact us at:

Email: ezoneexpress.online@gmail.com
Address: 2nd Floor, Green Villas, Adyala Road, Rawalpindi, Pakistan(PK).

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